Frequently Asked Questions
Common questions about China sourcing, Shopify fulfillment and shipping.
Can you source products that are not listed on your website?
Yes. Customers can send product links, images or descriptions for sourcing.
Can you source products from 1688?
Yes, subject to product and supplier availability.
Can you source products from Alibaba?
Yes.
Do you fulfill Shopify orders?
Yes, for supported merchants and integration methods.
Can I use my own supplier?
Yes, depending on the fulfillment arrangement.
Do you provide quality inspection?
Yes, inspection services can be arranged depending on the product.
Can you provide custom packaging?
Yes, subject to product, packaging requirements and order volume.
Where do you ship?
International shipping options depend on the destination, product and shipping requirements.
Do I need to purchase inventory in advance?
Not necessarily. Fulfillment arrangements can vary depending on the product and cooperation model — we will confirm the right setup with you before your first order.
Still have a question?
Send us the product you want to sell and we'll walk you through sourcing, inspection and fulfillment.